Pula Media

Stop running your business on spreadsheets and WhatsApp.

We build one system around the way your business already works. Every client, stage, contract and invoice sits in one place. The code, the database and the hosting are yours.

See what a system costs

Quoted in writing, three options · Custom systems for Dubai businesses

5.0 on Google5.0 on ClutchCloudways Agency Partner
A client request in Kawadr, Pula Media's own software for recruitment offices: a twelve-stage tracker, the contract value and the client's details on one screen, with demo data
Kawadr, Pula Media's own software for recruitment offices, shown with demo data. One client request, its stage and its contract value on one screen. · A 12-stage request tracker · Arabic and English
Custom System, quoted in writing
From 30,000 AED
Working days, after planning
From 30
Payments, with planning inside the first
40 / 30 / 30
Code, database and hosting
Yours

Ten tools, or one system.

Most growing businesses do not have one software problem. They have ten small ones — a chat here, a sheet there, a quotation as a PDF in an email, an approval that only happens when you are free. Nothing is wrong with any single tool. The problem is that none of them know about each other.

How it runs today

  • WhatsApp
  • Excel
  • Google Sheets
  • PDF quotations
  • Email threads
  • Google Drive
  • Manual reminders
  • Paper contracts
  • Customer records in three places
  • Every approval through the owner

How it runs after

One connected system. One login.

  • Leads

    Every enquiry lands in one place

  • CRM

    You can see the stage of every client

  • Quotations

    Sent from the system, not rebuilt in Word

  • Contracts

    Signed digitally, stored against the client

  • Tasks

    Who owes what, by when

  • Payments

    The invoice, its status, and what is overdue

  • Customers

    One record, one history

  • Follow-ups

    The system remembers, not you

  • Reporting

    One screen instead of an evening in Excel

Same information, entered once, visible to everyone who should see it and nobody who should not. This is not another subscription — it is one system, built around your workflow, and it belongs to you.

Not sure whether you need a custom system?

Find out where your operation is leaking time.

Answer 20 quick questions about how your team handles leads, clients, approvals, invoices and follow-ups. See where manual work, disconnected tools and repeated follow-up may be costing your team time.

Take the 90-second Operations Audit
Kawadr client requests filtered by workflow stage, with demo office data
Kawadr, our own product, shown with demo office data.

See every client and the stage they are at.

Enquiries stop living in chats and in one person's memory. Each one enters the system with its stage, so the team can see what is waiting and on whom. This is the request list in Kawadr. Yours is built on your own steps.

Kawadr accounting overview with demo figures from a test office: month revenue, expenses, receivables and recent payments
Kawadr's accounting screen with demo figures from a test office. These are not real revenue numbers.

The invoice sits next to the client it belongs to.

Contract value, invoices, payments and what is still owed live in the same system as the client record. The month's summary is one screen, not an evening in Excel. This is the accounting screen in Kawadr. Yours tracks the figures your business runs on.

Kawadr client requests on a phone, with demo office data
Kawadr on a phone, shown with demo office data.

The same system, in your pocket.

Your team is not always at a desk, and the system should not be either. A Custom System build is mobile-first, so it works in the browser on any phone. Kawadr's mobile app is built for iOS and Android from one codebase; a native app like that is not part of a Custom System. It is a separate Mobile App build, from AED 45,000, quoted in writing.

The system we built, run and sell ourselves.

Kawadr is Pula Media's own software for recruitment offices, not a client project. Each office works in its own space, and the team that sells this service keeps Kawadr running in production for paying subscribers. The recording is taken from kawadr.app.

kawadr.app
Recorded from kawadr.app, the live site. No mockups.

Kawadr

Our own product, not a client: a multi-tenant platform for recruitment offices, Arabic-first, on the web, with a mobile app built for iOS and Android.

Recorded from kawadr.app, the live site. No mockups. See how Kawadr was built

One system, built around how your team works.

Custom System

From 30,000 AED

Quoted in writing · from 30 working days, after planning

Paid 40 / 30 / 30, with planning inside the first instalment. System Care starts at handover: 3,500 AED / month, 12-month term. Not included: mobile apps, regulatory certification, data migration beyond 1,000 records, and integrations not named at signature.

What the Custom System includes

  • One custom application layer, scoped in writing before the start: a client portal, a booking engine, an internal dashboard or a document workflow
  • Up to 3 integrations, such as calendar, payments, accounting and WhatsApp Business
  • Workflow automation
  • Role-based access, so each person sees only their own scope
  • Code, database and hosting in your name, with the repository handed over
  • An admin training session
  • 60 days of support after launch

Start here

Planning first, inside the first instalment

Your quote arrives in writing within one business day, with three options. Once you choose, planning is the first stage: we map your workflow with the people who run it and write the Custom System scope, the application layer, the integrations and the roles, before any code. It is paid inside the first instalment, not as a separate fee.

Not sure yet? Take the free operations audit

How we build a system

  1. Planning

    The first stage, inside the first instalment

  2. Design the system

  3. Build in real code

  4. Integrate

  5. Launch and support

Planning first, then from 30 working days to live, counted from a complete intake

AI where it actually improves the workflow.

We do not sell AI. We build systems — and in some of them a model is simply the best available way to do one specific job: read a document, sort an enquiry, summarise a conversation, draft a first version.

Where AI goes in (10)

We put it in when it removes real work, and we leave it out when it does not. If it cannot be measured against the manual step it replaces, it does not belong in your system.

  • Lead qualification

    New enquiries are read, sorted and routed before anyone opens them.

  • Document data extraction

    Passports, invoices and forms become fields in the system instead of being retyped.

  • Conversation summaries

    A long thread becomes three lines and a next action on the client's record.

  • Proposal drafting

    A first draft assembled from the client's own record, for a person to approve.

  • Internal knowledge assistant

    Your team asks a question and gets your policy, not a guess from the internet.

  • Customer support assistance

    Suggested replies drawn from your own history, sent by your own team.

  • Automated follow-up

    The system writes the chase message, at the right time, in your tone.

  • Business data analysis

    Ask in plain language what changed last month, and get the answer from your own data.

  • Intelligent search

    Find the contract by what it says, not by remembering the file name.

  • Workflow decision support

    The system flags what needs attention first, and says why.

Every one of these is a feature inside your system, not a product you subscribe to. If a simple rule would do the same job, we write the rule.

System Capabilities

Depending on the project, your system can include:

  • Multi-User Access and Roles
  • Client and Lead Management
  • Automated Invoicing
  • Electronic Contracts and Signatures
  • Payment Integration
  • Document Storage
  • Notifications and Reminders
  • Reporting and Analytics
  • Audit Trails
  • Data Import and Export
  • Secure Authentication
  • Ongoing Maintenance

Scope and price in writing, and a system that is yours.

  • Scope, price and timeline in writing before any code
  • Code, database and hosting in your name
  • It keeps running without us

Build a system if

  • Three or more people need the same information.
  • The same client details get typed into more than one place.
  • Work lives in a spreadsheet only one person understands.
  • Quotations, contracts and invoices are built by hand for every job.
  • Nothing moves until you approve it from your phone.
  • You have outgrown an off-the-shelf tool, or bent one to fit.

Do not build one yet if

  • You are one or two people and the spreadsheet still fits.
  • A standard tool would do the job as it is. We will say so and set it up instead.
  • The process changes every week and nobody can describe it yet.
  • You need an app in the App Store or Google Play. That is a separate Mobile App build, quoted on its own.
  • You want the cheapest quote, not the system that removes the work.

Common questions

How is this different from buying a CRM subscription?

A subscription gives you someone else's process and asks you to fit into it — forever, per user, per month. We build around the way you already work, and the system is yours: the code, the database, the hosting. If we stopped working together tomorrow, it would keep running.

How long does a custom system take to build?

A Custom System is live from 30 working days after planning, counted from the working day after the intake is complete. Planning is its first stage: it writes the scope, so the launch date is set in writing before the build starts. A Custom System covers one application layer, such as a client portal or an internal dashboard, and planning decides which one comes first.

What does a custom system cost?

A Custom System starts from 30,000 AED, paid 40 / 30 / 30. Every enquiry gets a written quote within one business day, with three options and the first-year total, Care included. Planning is the first stage, paid inside the first instalment, and it settles what the price covers: the application layer, up to three integrations named at signature, and the roles that use it. Mobile apps, regulatory certification and data migration beyond 1,000 records are outside it. After launch, System Care is 3,500 AED / month on a 12-month term.

We run on WhatsApp and Excel and it works. Why change?

Because it works until it does not, and the failure is quiet: a quotation nobody sent, a renewal nobody saw, a client history that lives in one person's phone. The honest test is the twenty-point operations audit on this site. If almost none of it is true of you, keep your spreadsheet — we will tell you so.

Do you put AI in it?

Only where it removes work we can point at: reading documents, sorting enquiries, summarising long threads, drafting a first version for a person to approve. If a simple rule would do the same job, we write the rule.

Who owns the system and the data?

You do. The code is yours, the database is yours, and it is hosted on infrastructure in your name. We hand over the repository and the credentials at launch, and you can take it to another developer whenever you want.

Can the system work in Arabic?

Yes, and not as a translation layer. Kawadr — the platform we built, operate and sell ourselves — was designed Arabic-first, with right-to-left as the primary layout, including the mobile app. We build bilingual systems the same way.

The system your business runs on.

Tell us where the manual work is. If a system is the answer, you get a written quote with three options within one business day. If it is not, we will say so.

  • Custom System: from 30,000 AED, quoted in writing
  • Planning is the first stage, inside the first instalment
  • Code, database and hosting in your name
No obligation · a written quote within one business day