FAQ
Frequently asked questions.
Straight answers about how we work, what projects involve, and what to expect.
Working together
What types of businesses do you work with?
We work with startups, established companies, family businesses, corporate teams, e-commerce brands, and organizations across a range of industries.
The most important factor is not the size of the business, but whether there is a clear challenge we can help solve.
Are you based in Dubai?
Yes. Pula Media is based in Dubai, United Arab Emirates. We work with businesses across the UAE, Gulf region, and internationally.
How do we get started?
Complete the project enquiry form with basic information about your business, goals, required services, budget, and preferred timeline. We will review the details and contact you to discuss the project.
Websites
Do you only build WordPress websites?
WordPress is one of the platforms we use, but the final recommendation depends on the project.
We can also create headless websites, custom front-end experiences, and e-commerce solutions where a different technical approach is more appropriate.
Can you redesign an existing website?
Yes. We can evaluate your existing website, identify usability, design, content, performance, and conversion issues, and recommend whether it should be improved or rebuilt.
Can you manage the website after launch?
Yes. We offer ongoing website support, maintenance, content updates, performance monitoring, backups, and future development.
Will I be able to update the website myself?
Yes. Where appropriate, we build websites with a content management system that allows your team to update text, images, projects, products, and other content. We can also provide training after launch.
How long does a website project take?
The timeline depends on the project's size, content, functionality, and feedback process.
A focused company website may take several weeks, while larger, multilingual, or e-commerce platforms require more time. A detailed timeline is provided before the project begins.
How much does a website cost?
Website costs vary depending on the number of pages, design requirements, functionality, integrations, content, and technical complexity.
After understanding the project, we provide a clear proposal outlining the scope, timeline, deliverables, and investment.
Do you create website content?
Yes. We can help with website structure, messaging, headlines, service descriptions, calls to action, and complete website copy. We can also coordinate photography, video, and supporting visual content.
Branding, content, and marketing
Do you offer branding and website design together?
Yes. Combining branding and website design often creates a more consistent result because the strategy, visual identity, messaging, and digital experience are developed as one connected system.
Can you manage our social media?
Yes. We provide social media strategy, content planning, graphic design, photography, video, captions, and monthly content production. The exact service is shaped around your internal team and business needs.
Do you run paid advertising?
Yes. We create and manage campaigns across platforms such as Google, Instagram, and Facebook. Campaigns can focus on awareness, lead generation, website traffic, product sales, or retargeting.
Do you guarantee marketing results?
No professional agency can honestly guarantee a specific commercial result. Performance depends on multiple factors, including the offer, pricing, market demand, competition, budget, sales process, and customer experience.
What we do guarantee is a structured approach, transparent reporting, proper tracking, continuous testing, and decisions based on available data.
Still have a question?
Ask us directly. We will come back with a straight answer and, if useful, a recommendation for your specific situation.
- We read it properly and reply within one business day.
- One founder-led team — brand, website, and software.
- A clear proposal: scope, timeline, and price.
Ready when you are
A 30-second brief. A real reply.
- 1Tell us what you're building
- 2Leave your name and a way to reach you
- 3Add any details — we take it from there
Takes ~30 seconds · reply within one business day
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